Who we are
About us
A family‑run business offering straightforward advice and well‑made installations that help homes stay comfortable and efficient.
Established Manufacturers and Installers based in Southampton
P & K Lacey (Southampton) is a family‑owned manufacturer and installer of windows, doors and conservatories based in Southampton.
With over 50 years of combined experience in the glass, window and building industry, we work on residential and commercial projects where proper workmanship and long‑term performance matter.
Much of what we supply is made in‑house at our Southampton facility. This gives us direct control over how products are made and fitted and allows us to produce made‑to‑measure windows and doors that suit the building they’re being installed into.
It’s a practical approach, focused on getting things right first time and delivering work that lasts for the investment people make in their homes.
A Considered Approach to Quality
The business was built on practical trade knowledge rather than volume‑led sales, and that principle still guides how we operate today. By managing each stage – from survey through to installation and aftercare – we maintain oversight of quality and detail throughout.
Continued investment in our factory, installation teams and supplier partnerships allows us to work consistently and communicate clearly, without rushing decisions or workmanship.
We take a considered approach to our work and provide open, straightforward advice. Our focus is on carrying out work to a standard that performs well over time and remains a sound investment for the property.
Clear Advice, not Technical Jargon & How We Work
One of the most memorable pieces of feedback we’ve received from a customer was:
“Don’t befuddle me with all that technical talk.”
That phrase has stuck with us. While technical knowledge is essential to doing the job properly, we believe our role is to explain things clearly, honestly, and focusing on the details that helps our customers make confident decisions.
We focus on practical explanations, realistic options, and straightforward guidance – so decisions can be made with confidence, not pressure.
We take a practical approach, keeping the work clear and well managed from start to finish.
- Surveys carried out by experienced staff, not commission‑led salespeople
- Products manufactured in‑house wherever possible
- Installation by our own trained teams
- Clear quotations, realistic expectations, and professional aftercare
We don’t believe in hard selling or over‑complicating decisions. Instead, we aim to build long‑term relationships based on trust, consistency, and the standard of our work.
Get Inspired by our Showroom
Our showroom gives customers a clear feel for the quality of our products and workmanship.
While it doesn’t display every style or colour, it allows you to view the different systems we offer and understand how they’re made, with the option to also see work in progress in our factory where helpful.
Southampton and Surrounding Areas
Whilst we are based in Southampton, our services extend to a wide range of locations including:
Winchester, Lymington, Havant, Andover, Fareham, Ringwood, Salisbury, Romsey, Wickham, Alresford, Chandlers Ford, Bishop Waltham, Bournemouth, Chichester, Brockenhurst and the Isle of Wight.
Contact us today to see if we service your local area.
Speak to Our Team
P & K Lacey (Southampton) is an established manufacturer and installer of windows, doors and conservatories. If you’d like to discuss your project or need further advice, our team will be happy to help.
